Snugtopin Sales Policy
Effective Date: November 27, 2024

Welcome to Snugtopin!
At Snugtopin, we are dedicated to providing top-quality toys that bring joy and education to children. Our mission is to offer products that spark creativity and support the developmental needs of young minds. This Sales Policy outlines our terms and conditions for purchasing from our online store.

1. Product Availability and Pricing

All products listed on the Snugtopin website, Snugtopin.com, are subject to availability. We make every effort to keep our inventory updated. However, in the case of an item being out of stock, we will notify you via email or phone and offer you the option to wait for the restock or select an alternative product.

Prices for our toys are listed in USD and are subject to change without notice. We ensure that the price shown at the time of your order is the final price, and we will not charge you any additional costs beyond that.

2. Payment Methods

We accept payments through a variety of secure methods including credit cards (Visa, MasterCard, American Express), PayPal, and other online payment platforms. Payments are processed securely and your financial information is protected.

3. Shipping and Delivery

At Snugtopin, we strive to offer efficient shipping options. Orders are processed within 1-2 business days. Delivery times vary depending on your location:

  • Domestic (USA): 5-7 business days
  • International: 7-14 business days (varies by country)

Shipping costs are calculated at checkout based on the size and weight of your order, as well as your delivery address.

4. Order Cancellation and Modifications

Once an order is placed, we begin processing it immediately to ensure prompt delivery. As such, changes or cancellations to an order can only be made within 24 hours of purchase. To cancel or modify your order, please contact our customer service team at [email protected] or call us at 615-629-6661.

5. Returns and Exchanges

We want you to be completely satisfied with your purchase. If you are not happy with an item, you can return it within 30 days from the date of receipt for a full refund or exchange. All returned products must be unused, in their original packaging, and with all original tags intact. Customers are responsible for return shipping fees unless the return is due to an error on our part.

To initiate a return or exchange, please contact us at [email protected]. For assistance, our customer service team is available to guide you through the process.

6. Product Quality and Safety

Safety is a top priority at Snugtopin. All of our toys meet the safety standards set forth by relevant authorities, including ASTM (American Society for Testing and Materials) and CPSIA (Consumer Product Safety Improvement Act). Each product is carefully tested for quality and durability to ensure that it is safe for children to enjoy.

7. Customer Support

Our customer service team is always ready to assist you. Whether you have questions about an order, need help with a return, or have general inquiries about our products, we are here to help. You can reach us via:

8. Privacy Policy

At Snugtopin, we take your privacy seriously. We do not sell, rent, or trade your personal information with third parties. Our full Privacy Policy is available on our website, and we encourage you to review it to understand how your data is handled.

9. Terms of Use

By using our website and purchasing products from Snugtopin, you agree to abide by our terms and conditions. Please review our Terms of Use page for detailed information on your rights and responsibilities when using our site.

Contact Us: Snugtopin
Street: 3373 Woodland Avenue, New Orleans, Louisiana, United States
Phone: 615-629-6661
Email: [email protected]
Website: https://snugtopin.com